Privacy Policy

When you place an order, we collect your name, delivery address, email address, purchased items, and payment confirmation from the hosted checkout provider. We do not receive or store complete card numbers.

Our server may also record basic technical details such as browser type, device information, and pages viewed. These records help the store load correctly and reveal errors that need attention.

Order information is used to process payment confirmation, pack the correct bed, arrange delivery, provide support, and handle returns or refunds. We also use it to detect fraudulent orders.

We may use order records to meet tax, accounting, and legal obligations. We do not sell personal information or add customers to marketing messages without their clear consent.

Cookies keep your cart, checkout session, and basic site preferences working as you move between pages. They may also help us understand which pages load slowly or receive errors.

You can block or remove cookies through your browser settings, though disabling essential cookies may prevent checkout from working. Other parts of the store should remain available to read.

We share delivery information with the carrier responsible for transporting your order. The hosted payment provider receives the details needed to authorize, process, and confirm your payment.

We may disclose information when the law requires it or when it is necessary to investigate fraud or protect the store. We do not provide customer data to advertising networks.

You may ask to review, correct, or delete personal information connected to an order after the required return and record-keeping periods have ended. Send the request from the email address used for the purchase.

We respond to privacy requests within a reasonable period after confirming the order. Some records must be retained for tax or accounting purposes even when other information is removed.

Privacy questions and data requests can be sent to [email protected] with the subject line Privacy Request. Include the order number when your question concerns a specific purchase.